At Metaforce’s Customer Forum, Jenny Dennemark, CTO at Lumera, shared valuable insights into key industry trends, evolving customer expectations, and the collaborative value of the Lumera-Metaforce partnership.
In this engaging discussion, Jenny sheds light on:
- The transition from traditional communication formats to omnichannel approaches.
- The increasing importance of self-service and customer control.
- How Lumera’s partnership with Metaforce brings valuable insights and strengthens their ability to serve customers better.
In Conversation with Jenny Dennemark