Why off-the-shelf platforms are your best bet for secure customer communications

Stay secure, compliant, and future-ready with off-the-shelf CCM & CXM platforms 

As customer expectations for seamless, multi-channel communication rise, organizations face increasing regulatory pressures. With frameworks like DORA, GDPR, the European Accessibility Act (EAA), and the upcoming EU Data Act, compliance is becoming more complex—making traditional custom-built systems a challenge to maintain. 

What’s the solution?
 
Off-the-shelf customer communication management (CCM) and customer experience management (CXM) platforms offer built-in security, compliance, and accessibility—without the ongoing development burden of custom solutions. 

Download the paper to learn: 

• How CCM & CXM platforms streamline compliance with evolving regulations 

• Why pre-built cloud-based solutions offer better security and scalability 

• How to reduce operational risks and costs while enhancing customer engagement 

• Key benefits of off-the-shelf platforms over custom-built communication systems  

Metaforce helps organizations navigate the evolving digital landscape with secure, scalable communication solutions. Stay ahead of regulatory changes and customer expectations—effortlessly.